F.A.Q

Have questions about LEANSQUAD?

The LEANSQUAD Team is ready to help…

IMPORTANT: BEFORE YOU START

Before commencing any new health, fitness or nutrition program, please consult with your doctor or general practitioner to discuss your individual needs. While the LEANSQUAD Team is here to provide general advice, you should seek professional help where individual assistance is needed.

How do I claim my 7 Day FREE trial?

The free trial is added automatically to your account. It starts as soon as you finalize your payment details. You’ll be charged once the 7-day period ends unless you cancel your subscription at least 24 hours prior to this time.

How is the LEANSQUAD App different than other Fitness Apps

During your Lean Challenge, Phil takes you along on a transformative fitness journey designed to unlock all your potential. Phil is not only brilliant coach, but he is also a real person – a father, son, and husband who faces relatable challenges on a daily basis. He’s with you on the good days, and most importantly the bad days, to help you stay consistent, build confidence and make the most of each and every day.

Lean Challenges are designed for all fitness levels and ensures you transform into the best version of yourself.

Is there an Android Version of the App?

We are not currently on the Android App store, but we do have a Web based app that functions the same as the iOS App and has all the functionalities except for Squads. You will see LEANMAZING results by doing you workouts & meals through the web app!

When can I start?

You can log in and start using the LEANSQUAD program as soon as your payment details are finalized.

Am I too young/old?

Never! You can reach your goals at any age. Just ensure you select the workouts appropriate to your level of fitness, and take advantage of the modifications.

If you’re concerned, please have a chat with your doctor before commencing. You must be 18 years or over to purchase the program, so if you’re under 18 we ask that you check with your parents or guardian first.

I have a medical condition/ Injured/Pregnant/Breastfeeding. Can I still join LEANSQUAD?

Before commencing any new health, fitness or nutrition program, please consult with your doctor or general practitioner to discuss your individual needs. While the LEANSQUAD Team is here to provide general advice, you should seek professional help where individual assistance is needed.

Can I watch the workouts on a TV?

Yes! We have built in functionality on our App to cast to an Apple or any Chrome cast device! We want you to be able to follow along with your workouts on your biggest screen!!

Do you have Meal Plans on your App?

Yes! When you sign up for the LEANSQUAD app, you will have access to all LEANSQUAD Meals that are tailored to your body! Based on your body measurements, each meal has pre calculated macronutrient breakdowns (Proteins, Carbs & Fats) as well as portion sizes so that all you have to do is choose a meal, cook it up and enjoy!

The LEANSQUAD lifestyle is all about approachability and sustainability so we want to do all the hard work for you! Life is already busy, so the less calculation you have to do, the better!

Do I have to count calories?

No. All our recipes and meal plans are approved by our dietitian, and are designed to ensure you get the ideal combination of macronutrients each day.

We have done all the work for you – all you have to do is enjoy the food, not count it!

Please remember though that every body is different, so depending on your goal and your body composition, you may need to adjust the quantity of your meals or snacks.

I forgot my password!

This happens to the best of us. Click the ‘I can’t remember my password’ link at login and we’ll email you a link to reset it. Be sure to check your spam folder too.

I can't log in!

Try updating your browser to the latest version!

Then check that your cookies aren’t set to ‘blocked’ and clear your cache. If that doesn’t work, you may have signed up twice using two different emails, maybe even two different passwords.

Make sure you are using the correct email and password for the account you are signing into.

How do I cancel my subscription?

If you subscribed via the website, log in to the website and head to Settings, then Billing & Subscriptions, click the edit icon, then click Cancel Subscription.

If you subscribed via the iOS app, you can find details on how to cancel here.

Please note, as LEANSQUAD is a subscription-based program, you will no longer have access to any content once your subscription has expired.

Can I get a refund if I cancel in the middle of my subscription?

As per our Billing Terms, we do not offer refunds or credits for unused subscription periods, accidental purchases, medical conditions, or any similar reason or event, unless required by law to do so.

You must cancel 24 hours before your subscription ends to avoid another payment. This will not shut down your profile – you’ll still enjoy access to the program for the entire period you paid for.